Privacy Policy
Last Edited: November 25, 2025
1. Introduction
Long Island Rehabs ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us, including:
- Name, email address, and phone number
- Health information related to addiction treatment inquiries
- Insurance information for coverage verification
- Communication preferences
- Information provided through forms, chat, or phone calls
Automatically Collected Information
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Cookies and similar tracking technologies
3. How We Use Your Information
We use collected information for:
- Connecting you with appropriate addiction treatment resources
- Verifying insurance coverage and benefits
- Responding to your inquiries and providing customer support
- Sending you information about treatment options (with your consent)
- Improving our website and services
- Complying with legal obligations
- Preventing fraud and ensuring security
4. Information Sharing and Disclosure
We may share your information with:
- Treatment Facilities: With your consent, to facilitate admissions and treatment
- Insurance Providers: To verify coverage and benefits
- Service Providers: Third-party vendors who assist in our operations
- Legal Requirements: When required by law or to protect rights and safety
- Business Transfers: In connection with mergers, acquisitions, or asset sales
We do not sell your personal information to third parties.
5. HIPAA Compliance
We are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) when applicable. Protected Health Information (PHI) is handled in accordance with HIPAA Privacy and Security Rules. See our HIPAA Compliance page for more details.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. Types of cookies we use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Help us understand how visitors use our site
- Marketing Cookies: Used to deliver relevant advertisements
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
8. Your Privacy Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Restrict processing of your information
- Data portability
To exercise these rights, contact us at help@longisland.rehab
9. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Edited" date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Long Island Rehab Helpline & Crisis Intervention
55 Jericho Tpke Unit 101 C
Jericho, NY 11753
Email: help@longisland.rehab
Phone: 631-762-3763