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HIPAA Compliance

Your privacy and the security of your health information are our top priorities

Secure Storage

All protected health information is encrypted and stored securely

Privacy Controls

Strict access controls and privacy safeguards in place

Your Rights

You have rights to access, amend, and control your health information

Our Commitment to HIPAA Compliance

Long Island Rehabs is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule and Security Rule. We understand the sensitive nature of addiction treatment information and take extensive measures to protect your Protected Health Information (PHI).

This notice describes how medical and health information about you may be used and disclosed, and how you can access this information.

What is Protected Health Information (PHI)?

PHI is any individually identifiable health information that relates to:

  • Your past, present, or future physical or mental health condition
  • Healthcare services provided to you
  • Payment for healthcare services
  • Information that identifies you or could be used to identify you

How We Use and Disclose PHI

With Your Written Authorization

We may use and disclose your PHI with your written authorization for purposes including connecting you with treatment facilities, verifying insurance coverage, and coordinating care. You may revoke authorization at any time in writing.

Treatment, Payment, and Healthcare Operations

We may use and disclose PHI for:

  • Treatment: Coordinating your care with treatment providers
  • Payment: Verifying insurance benefits and processing payments
  • Healthcare Operations: Quality improvement and business operations

Required by Law

We may disclose PHI when required by federal, state, or local law, including court orders, subpoenas, or public health reporting requirements.

Special Protections for Substance Abuse Records

Important: Information related to substance abuse treatment is subject to additional federal confidentiality protections under 42 CFR Part 2. We cannot disclose this information without your specific written consent, except in limited circumstances permitted by law.

Your HIPAA Rights

Right to Access

You have the right to inspect and obtain a copy of your PHI maintained by us.

Right to Amend

You may request amendments to your PHI if you believe it is incorrect or incomplete.

Right to an Accounting of Disclosures

You may request a list of certain disclosures of your PHI we have made.

Right to Request Restrictions

You may request restrictions on certain uses and disclosures of your PHI.

Right to Confidential Communications

You may request to receive communications about your PHI by alternative means or locations.

Right to a Paper Copy

You have the right to obtain a paper copy of this notice upon request.

Our Security Measures

We implement comprehensive administrative, physical, and technical safeguards to protect your PHI:

Administrative Safeguards

  • • Privacy and security training for staff
  • • Access controls and authorization procedures
  • • Regular security risk assessments
  • • Incident response procedures

Technical Safeguards

  • • Encryption of data in transit and at rest
  • • Secure authentication mechanisms
  • • Audit logging and monitoring
  • • Automatic logoff and session controls

Breach Notification

In the event of a breach of unsecured PHI, we will notify affected individuals in accordance with HIPAA breach notification requirements. We maintain incident response procedures and will take immediate action to mitigate any harm and prevent future breaches.

Business Associates

We may share PHI with business associates (such as treatment facilities, insurance verification services, or IT providers) who perform services on our behalf. All business associates sign agreements requiring them to protect PHI and comply with HIPAA regulations.

Filing a Complaint

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.

File a complaint with us:

Privacy Officer
Long Island Rehab Helpline & Crisis Intervention
55 Jericho Tpke Unit 101 C, Jericho, NY 11753
Email: help@longisland.rehab
Phone: 631-762-3763

File a complaint with HHS:

U.S. Department of Health and Human Services
Office for Civil Rights
Website: www.hhs.gov/ocr/privacy/hipaa/complaints/

Changes to This Notice

We reserve the right to change this notice and make the new provisions effective for all PHI we maintain. Current versions will be posted on our website with the effective date.

Contact Information

For questions about this HIPAA notice or to exercise your rights:

Privacy Officer
Long Island Rehab Helpline & Crisis Intervention
55 Jericho Tpke Unit 101 C
Jericho, NY 11753
Email: help@longisland.rehab
Phone: 631-762-3763
Effective Date: November 6, 2025

Recovery Support Network

Long Island Rehab Helpline & Crisis Intervention connects families with trusted clinical resources across New York.

Our network includes: Intervention NY, Every1 Center, HVATC, and Long Island Addiction Treatment Resources